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Bring back the Code!
... and differentiate yourself from the
competition in whatever it is you do.
It is a whole package
of value for your people: it's invigorating,
renewing, entertaining, interactive, creative,
utilizes
pro-active modules
and is totally tailor made towards your
business and your people.
We get everyone involved
first to work independently creative.
We then bring all
participants' thoughts and ideas
together to form a consensus of
your company's purpose, challenges, complete
with
its cultural and customer service principles and
the strategies to achieve them.
You will
go away with:
1) a
definitive tailor-made foundation to base your corporate culture
upon, and
2) Internal codes of behavior and 'touch
points' that will enable your firm to provide "knock-down" customer
service.
Imagine the experience of enhancing, re-defining or modifying your
corporate 'self' in a western ranch retreat setting. You won't be
talking about this for years, you'll be living it for years.
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We facilitate your people through a process...
it's refreshing but make no mistake... it's work
and it's totally about
your company
--- it's 2 days focusing on your
company's exclusive culture and customer
service principles, behaviors, and strategies.
Legendary
Western author
Louis L'Amour
has a line in 'Tucker' that sums up what we do
in our workshops . . .
"All school
can give you is the
outline of the picture. You have to fill
the blank places yourself."
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Who might attend
Bring Back the Code!
workshops?
1.
Exclusive for
one company -- those in a
position to implement or make things
happen -- 10 persons max
2.
Open Sessions: (multiple
companies)
--
those
in a position to implement
or make things happen
-- 10 persons max
-- alternatively a staff
person able to evaluate
program for higher level
participation by your
company |
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Your Venue
... a hotel conf. room in your city or
town
... one and a half days
Advantages
... less investment
... less time away
Disadvantages
... participants easily distracted, less focused,
still "logged in" to work/issues
... therefore less open/attentive in many regards
...
may be viewed as 'just another
meeting' ... nothing special
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Our
Venue
... a ranch
retreat chosen to minimize travel
...
held over parts of 3 days, 2 nights at the ranch
Advantages
... demonstrates an investment in
your people
... lends credibility to a commitment
to your company's wellbeing
...
creates a positive environment for change to take place
... distractions are at a minimum
Disadvantages
... the overall investment is higher than
using your own venue |
Typical Agenda
** this is head-down work,
not lecture oriented, worksheets provided **
** there's plenty of individual and group head knockin'
and collaboratin' **
** there's also plenty of breaks between the times
listed ... come up for air! **
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Day 1 |
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8:30 |
Overview & Introduction to the Code of the West |
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Now we get down to biz: individually &
collectively |
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8:50 |
Reality
Check#1:
Your "Internal" Corporate Culture |
| Noon |
Lunch |
| 1:00 |
Reality
Check#2:
Your "External" Corporate Culture |
| 4:30 |
Adjourn |
| Evening |
Optional Cowboy
Entertainment/Concert (+ staff/spouses) |
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Day 2 |
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| 8:00 |
Reality
Check#3:
Your "Internal" Customer Service Model |
| 11:30 |
Lunch |
| 12:30 |
Reality
Check#4:
Your "External" Customer Service Model |
| 3:30 |
Rating Your Top
10 Business Clients/Relationships: |
| 4:00 |
Adjourn, Adios Compadres! |
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Typical Agenda
ie: w/end with a Friday arrival
J
** this is head-down work,
not lecture oriented, worksheets provided **
** there's plenty of individual and group head knockin'
and collaboratin' **
** there's also plenty of breaks between the times
listed ... come up for air! **
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Day 1-Eve |
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6:00 |
Chuckwagon Dinner |
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7:00 |
IOverview & Introduction to the Code of the West |
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Now we
get down to biz: individually &
collectively |
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Reality
Check#1:
Your "Internal" Corporate Culture |
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Day 2 |
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7:00-8:00 |
Cowboy Breakfast |
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8:30 |
( Continuation
of Reality Check #1 ) |
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10:30 |
Reality
Check#2:
Your "External" Corporate Culture |
| Noon |
Lunch |
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2:30 |
Reality
Check#3:
Your "Internal" Customer Service Model |
| 5:00 |
Adjourn |
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7:00 |
Chuckwagon Dinner,
Cowboy Entertainment with (TJ
& Jim) |
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Day 3 |
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| 7:00-8:00 |
Breakfast |
| 8:15 |
Reality 3
Check#4:
Your "External" Customer Service Model |
| 10: 45 |
Rating Your Top
10 Business Clients/Relationships: |
| 12:00 |
Lunch ....
Adios Compadres!! |
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